Teradata 2800 Support Has Ended -  This Is How You Can Extend With Natrinsic

 

Missed the support cut-off on July 31, 2023? We have your back - explore our support extension options now! 

TRUST NATRINSIC TO SECURE YOUR FUTURE

  • Our team of level 3 engineers boasts decades of hands-on experience in providing top-notch customer support for Teradata, specializing in troubleshooting and supporting the 2800 model. 
  • Due to our extensive hardware stock levels, we offer support contracts lasting up to 36 months (3 years), guaranteeing multiple response service level agreements (SLAs) for ALL Teradata appliances — providing you with peace of mind and minimal downtime. 
  • Average response time of 11 minutes 
  • Ticket closure rate: 100% 
  • Natrinsic surpasses all other third-party providers in supporting enterprise data warehouses from IBM, Oracle, and Teradata. Our global footprint spans more than a dozen countries, earning the trust of customers who rely on us for their critical appliance support needs. 

Don't let the 2800 = deadline stop you from seeking other support options  — simply complete the form to request a quote today!

What are you waiting for?

Just enter your email address below and this can be all yours.
 

DOES TERADATA PROVIDE EXTENDED SUPPORT?

Obtaining extended OEM support from Teradata requires approval from the local Area Director and is subject to availability on a "best-effort" basis, since spare parts for older platforms may no longer be accessible.  It’s also crucial to note: Teradata will NOT guarantee hardware, or when a field engineer will arrive to fix your system. 

And, without extended support, you’re exposing your infrastructure to a whole host of vulnerabilities, including:

  • Higher risk of breaches 
  • Performance decline 
  • System instability 
  • Reduced efficiency 
  • Data inconsistencies 
  • Operational disruptions 

Thankfully, Natrinsic can deliver OEM-standard support precisely when you need it, with no concerns of depleting hardware stock. Contact us anytime, and we’ll be ready to address your questions and concerns.